Refund and Return Policy

At Ftfooties we value your shopping experience and aim to resolve seed related concerns in a fair and efficient manner
This policy explains when refunds or returns may be approved and how to request support
The store is operated by FURNITURE FOOTIES LLC

Refund Eligibility

Refund requests are accepted within 15 days of successful delivery when the following conditions are met

Seeds must be unopened unused and kept in original intact packaging
Items must not be custom made or marked as Final Sale
Seeds must not be damaged due to improper storage or handling after delivery

A full refund will be issued when the issue is caused by our responsibility including

Incorrect seed varieties sent
Seeds damaged upon arrival
Order fulfillment or shipping errors

How to Request a Refund

To start a refund request please contact us at
info@ftfooties.com
within 15 days of receiving your order

Return Address
214 SW 42ND ST, CAPE CORAL, FL 33914

Please include the following information

Your order number
A brief explanation of the issue
Clear photos if the item is damaged or incorrect

We will review your request and respond within 1 business day to confirm eligibility and provide further instructions if a return is required

Return Instructions

If a return is approved

The item must be shipped back within 3 days after approval
A trackable shipping method must be used
Once the returned seeds are received and inspected refunds will be issued to the original payment method within 2 business days

Shipping and Cost Responsibility

For customer initiated returns such as change of mind

Original shipping fees are non refundable
Return shipping costs are the responsibility of the buyer

For issues caused by Ftfooties including product quality or shipping errors

All shipping costs including original and return shipping will be fully covered by us

Important Notes

Please keep your return tracking number until the refund process is completed
Requests submitted after 15 days or not following this policy may not qualify for a refund
Returned items that do not pass inspection may be deemed ineligible

If you have any questions regarding this policy please feel free to contact us
We are always happy to assist and ensure a smooth experience with Ftfooties.

Contact Us‌

Company Name: FURNITURE FOOTIES LLC

Address:214 SW 42ND ST, CAPE CORAL, FL 33914

Ein:01-0920829

Phone: +1 (810)300-0570

Email: info@ftfooties.com

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)

We will respond within 24 hours.