Seed Exchange

At Ftfooties we stand behind the quality and condition of every seed we ship
This exchange policy is designed to resolve any arrival related issues quickly and fairly
The store is operated by FURNITURE FOOTIES LLC

When an Exchange Is Accepted

An exchange may be approved only under the conditions below

Seeds are damaged during transit
You receive the wrong seed variety or an incorrect quantity
Seeds arrive clearly defective or unusable upon delivery

Issues caused by improper storage handling or use after delivery are not eligible

Exchange Restrictions

Exchanges are not accepted in the following situations

Change of mind or personal preference including color size taste or growth expectations
Germination issues related to planting methods soil quality watering or environmental factors
Requests submitted more than 15 days after delivery
Items clearly marked as Final Sale or Non Returnable

How to Request an Exchange

Step One Contact Support
Please email info@ftfooties.com within 48 hours of receiving your order
Include your order number a clear description of the issue and photos of the seeds and original packaging

Step Two Review and Approval
Our team will review your request and respond within 1 business day
You will be informed whether the exchange is approved and if a return is required

Step Three Return if Required
If a return is needed a return address will be provided
Items must be shipped using a trackable shipping method

Step Four Replacement Shipment
Once returned seeds are received and inspected
A replacement will be shipped within 2 business days
Tracking information will be provided when the replacement is dispatched

Shipping Cost Responsibility

If the exchange is approved due to our error including damaged items or incorrect shipments
All shipping costs will be fully covered by Ftfooties

For other approved exchange reasons
Return shipping and reshipping costs are the responsibility of the customer

Packaging Guidelines

Please retain original packaging whenever possible
Seeds returned without proper protective packaging may be damaged during transit
Exchange requests may be declined if damage results from insufficient or improper packaging.

Contact Us‌

Company Name: FURNITURE FOOTIES LLC

Address:214 SW 42ND ST, CAPE CORAL, FL 33914

Ein:01-0920829

Phone: +1 (810)300-0570

Email: info@ftfooties.com

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)

We will respond within 24 hours.